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Common sense consensual marketing
One of the things most if not all Internet marketers come
across at least once in their lives is "spam." Whether they've
used it, contemplated it, rallied against it, or received it, the deceptively
appealing nature of unsolicited commercial email as well as the gut-wrenching,
mind-numbing, nerve-racking person-hours it takes to manage spam makes
it the most detested form of online marketing. But the question remains:
Why is it still being used?
It's Like a Drug
Today, while driving to a client in my consulting practice, I listened
to the audio version of one of my favorite books, "The
22 Immutable Laws of Marketing" by Al Ries and Jack Trout --
the fathers of positioning. One of their laws struck me in a way
it has never struck me before, for I realized, now that I am online, how
much these laws apply to Internet marketing as well. It also struck me
because the book was written in a time when email was relatively unknown
and "WWW" was thought of as an acronym for some new sports organization.
Law number 11, the law of perspective, states: In marketing, "The
long-term effects are usually the exact opposite of the short-term effects."
Al Ries illustrates this law with sales promotions and the way they work
-- and work against you. While sales do help to increase business
in the short-term, in the long-term the effect wears off and, like a drug,
one has to inject more price based incentives to keep the volume at a
certain level. Ultimately, a discount driven company will see its business
inevitably decrease. As Ries points out, "Sales tend to educate consumers
over time never to buy at regular prices."
Sex, drugs, money, and crime are all typical examples in which short-term
gains can lead to long-term losses. But these hedonistic-like marketing
approaches are not limited to sales promotions. With the Internet comes
along another -- this seemingly unstoppable barrage of unwanted commercial
email called "spam." Obviously, spam is effective and very profitable
since, if it wasn't, it would have stopped haunting our inboxes long ago.
However, in addition to the potential infringement of new business-related
laws, the negative consequences of spam with regards to long-term profitability
far outweigh the short-term advantages.
Credibility is Crucial
A business' most important asset is its credibility -- and more so online,
for the Internet lacks the human element. (By the way, it is this very
lack that often makes spam so attractive if not addictive, as some people
tend to forget that people receive the mail, not computers.) Nevertheless,
credibility in the faceless world wide web is like oxygen in its offline
version: It's critically important and inescapably essential. Therefore,
a more profitable, long-term solution is the creation of one's own opt-in
mailing lists or the use of others that are opt-in, responsible, and targeted.
Consequently, ezines are growing with astonishing fervor. Beyond the
fact that they help build trust and credibility, ezines help you to stay
in constant touch with your prospects. People want to get to know you.
And the level of value they attribute to their purchase from you is --
as unrelated as it may seem -- inextricably tied to the level of trust
they place in you.
Sure, short-term band-aid solutions can produce good results. Sales and
profits can be made with spam (or without the need for prospects to know
you, for that matter). But like drugs, these solutions are only short-lived,
which is why they must be continuously repeated in order to remain viable
let alone profitable -- hence, the reason why spammers keep spamming.
Knowing you is the basis of any long-term business success. If you're
in it for the long haul and if you want to remain profitable for a long
period of time, then consider the converse -- short-term losses versus
long-term gains. In other words, don't spam. Find ways to stay in contact
with eager, interested, and consensual prospects. Publish your own ezine.
Buy or rent targeted opt-in lists from reputable mailing list brokers.
Get linked on as many other sites as possible. Most important, advertise
in ezines... It's your surest and safest bet.
Needless to say, it is commonsensical that, if you sell a product online
that helps to make life easier for your prospects, don't market your product
in a way that negates or contradicts that very point. Use responsible
email marketing strategies. The pitfalls of spam marketing will, in the
end, cost you much more than some of its more respectable alternatives.
About the author
Michel Fortin is a direct response copywriter and consultant dedicated
to turning sales messages into powerful magnets. Get a free copy of
his book, "The 10 Commandments of Power Positioning," when
you subscribe to his free monthly ezine, "The Profit Pill."
See http://SuccessDoctor.com/
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